Here is a list of our most asked questions. If you do not find the answer to the question you are looking for please email us email@example.com
- Q) Do you ship to the United States or Internationally?
- A) At this time we currently ship to Canada and the United States only.
- Q) If I make a purchase, is it a final sale?
- A) For the health and safety of our customer, due to Covid-19 we are unable to offer refunds or exchanges at this time. All sales are final.
- Q) Do you accept Visa, Mastercard, American Express or Discover?
- A) We are set up to accept payment through Paypal and Paypal accepts Visa, Mastercard, American Express, and Discover.
- Q) Is it safe and secure to place an order online on your website?
- A) Yes, when you place an order online, your order is placed through Shopify's secure ordering system with SSL security so all of your information is securely sent. Paypal then processes the transaction and your information is protected by SSL security with an encryption key length of 168 bits ( the highest commercially available).
- Q) Why do you ship via Canada Post and UPS?
- A) We have had some customers who need their parcel in a fast time frame. So no we offer UPS shipping with UPS Standard, UPS Expedited and UPS Express shipping service. However, Canada Post still remains our most economical shipping method.